From Knowledge Management for IT Professionals

5.1 Stage 4: Implement the new reality

In previous parts of the book we have worked through the various elements that go to make up a mobilizing knowledge project:

  • Understanding the drivers - external and internal - pushing the business to get greater return on its knowledge and intellectual capital.

  • Conducting various types of audit to understand the particular issues facing the business in the area of knowledge and information, and take stock of the company's preparedness for change.

  • Creating a vision - looking forward to a desired future for the organization in which the value from employees is maximized, and from the information created, collected and accessed by the organization as a whole.

  • Developing a high-level strategy - stating the major areas within scope and how the organization should move forward.

  • Producing a benefit-driven business case - to understand the more detailed priorities within the strategy, and to gain funding and commitment to detailed design and implementation.

  • Considering the role of the levers and enablers - leadership, people, process, technology and information - and gaining an understanding of the part each might play in mobilizing knowledge within the organization.

5.1.1 Getting started

Preparation for the implementation stage will have begun in Stage 3 (Designing the new reality) - helping to build consensus, allowing people to try new approaches and learn in a safe way, training in knowledge management and change, and working within cross-organizational teams.

There will typically have been outline planning on how the knowledge management changes will...

Products & Services
Knowledge Management Software
Knowledge management software (KM) is used to manage the way that information is collected, stored, and retrieved.
Business Consulting Services
Business consulting services include high-level business endeavors such as strategic planning, market positioning consulting, business plan development, enterprise architecture, and information infrastructure planning and development.
Standards and Technical Documents
Standards and technical documents includes standards, codes, regulation, handbooks, manuals, comprehensive guides and other formal publications. Standards, codes, and regulation establish uniform specifications, procedures or technical criteria.
Performance Management Software
Performance Management Software is used for reporting and analysis of tracking your Key Performance Indicators (KPIs), incident data and other variables or a project, employee or enterprise.
Information Technology (IT) Consulting Services
Information technology (IT) consulting services help design, develop and maintain the hardware and software components of computer systems.

Topics of Interest

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