Groupware, Workflow and Intranets: Reengineering the Enterprise with Collaborative Software

Further Reading

Bakman, A. 1995. Delivering Client/Server Applications That Work. Greenwich, CT: Manning.

Boehm, B. W. 1988. A Spiral Model of Software Development and Enhancement. IEEE Computer, May, pp. 61 72.

Chaffey, D. 1996. Integration of IT Strategy, Process Analysis and System Implementation in an Office Automation Based Process Improvement Programme. In Business Process Modeling. Edited by Scholz-Reter, B. and Stickel, E. Berlin: Springer Verlag.

Coleman, D. 1995. Groupware: Technologies and Applications. Englewood Cliffs, NJ: Prentice-Hall.

Curtis, B. Kellner, M., and Over, J. 1995. Processing Modeling. Communications of the ACM. 35, no. 9, pp. 75 90.

Davenport, T. H. 1993. Process Innovation: Reengineering Work Through Information Technology. Boston: Harvard Business School Press.

Davenport, T. H. 1995. Will Participative Makeovers of Business Processes Succeed Where Reengineering Failed? Planning Review, January, p. 24.

Dahm, K. 1995. Leveraging Middleware Standards for Distributed Database Access. Integrating Personal Computers in a Distributed Client-Server Environment. Edited by Khanna, R. Englewood Cliffs, NJ: Prentice-Hall.

Edwards, J. and DeVoe, D. 1997. 3-Tier Client/Server at Work. New York: John Wiley and Sons.

Georgakopoulos, D., Hornick, M. and Sheth, A. 1995. An Overview of Workflow Management: From Process Modeling to Workflow Automation Infrastructure. Distributed and Parallel Databases, Vol. 3, pp. 119 153.

Hammer, M. and Champy, J. 1993. Reengineering the Corporation: A Manifesto for Business Revolution. New York: Harper Collins.

Hiltz, S. R. and Turoff, M. 1978. The Network Nation. Human Communication via Computer. Reading, MA: Addison-Wesley.

Jacobsen, I., Ericsson, M.

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