TABLE OF CONTENTS The following is an indication of areas of an organisation's QMS that could be looked at and possibly further investigated during internal, external and/or third party audits.
| Note | This questionnaire is not intended to act as a complete check sheet for auditing a management system for compliance with ISO 9001:2000 (or associated management system), merely as an indication of areas of an organisation's QMS that could be looked at and possibly further investigated during internal, external and/or third party audits. |
How did you establish your QMS?
How did you identify the processes required for your management systems?
How did you determine the sequence and interaction of these processes?
How do you ensure the effective operation and control of these processes?
Does your QMS include processes for management activities, provision of resources, product realisation and measurement?
How do you ensure continual improvement and effectiveness of your QMS?
How do you ensure availability of resources and information required to support these processes?
How do you monitor, measure and analyse these processes?
When an outsourced process affects product conformity, how do you ensure control over such processes and where is this documented in the QMS?
How do you ensure that these processes meet the requirements of ISO 9001:2000?
Does your system documentation include:
documented statements regarding quality policy and quality objectives?
a quality manual?
all of the documented procedures required by ISO...
