Introduction

In this chapter we will be discussing the closeout meeting and the remaining timeline. This meeting is important because we do not want to leave our client with any surprises. We have completed all of the work that needs to be done on-site and we are getting ready to head back to our office to review the information and documentation, and prepare a final report. We need to set up the closeout meeting to ensure that we have all the information we need, address any questions from the client, and inform our customer of any critical vulnerabilities before we leave the client site. One of the more important aspects of the closeout meeting is to make sure that the appropriate people attend and participate in this meeting.

We have just spent the last two weeks at the client site doing interviews and collecting information where we have obtained a thorough understanding of our customers network as well as what the roles and concerns of the individuals. We have reviewed the critical information as well as the systems that store, process, and transmit this information. We have seen a demonstration of the systems and we have reviewed the documentation. We have defined what is meant by a low, medium, and high criticality. We want to review this information one last time and we want our client to understand what has been done and give them a chance to voice any questions or concerns that they may have. Our client will...