Usability for the Web: Designing Web Sites That Work
By Scott D. Wood

List of Figures

Introduction

Figure I-1: An Example of Poor Usability.
Figure I-2: Perceptual Problems.
Figure I-3: Hard-to-Read Design.
Figure I-4: Problems with Link Labels.
Figure I-5: Hidden Links.
Figure I-6: Where Are We?
Figure I-7: Poor Site Identification
Figure I-8: Memory Problem.
Figure I-9: Database Integration Problem.
Figure I-10: A Weak Solution.
Figure I-11: Unintended Consequences.
Figure I-12: Placing the Burden on the User.

Chapter 1: Usability Throughout the Design Process

Figure 1-1: The Pervasive Usability Process.
Figure 1-2: An Example Project Schedule.
Figure 1-3: Planning Your Budget.
Figure 1-4: Staffing by Project Stage.
Figure 1-5: Project Schedules across Multiple Projects.

Chapter 2: Target Audience and Target Platforms

Figure 2-1: Example Scenario.
Figure 2-2: Web Sites with Different Target Audiences.
Figure 2-3: Adapt to the Users Dont's Make Them Adapt to You.
Figure 2-4: Identify Your Location.
Figure 2-5: Flags Aren't Languages.
Figure 2-6: Units Used in Cooking.
Figure 2-7: Exchange Rates.
Figure 2-8: Platform Differences.
Figure 2-9: Squeezed to the Point of Breaking.
Figure 2-10: Watch Out for Browser Incompatibilities.

Chapter 3: User Needs Analysis

Form 3-1: Client Interview/Web Site Information Worksheet.
Form 3-2: Goals Checklist.
Form 3-3: Sample Survey.
Figure 3-1: Comparing Two Bookshore Web Sites.
Form 3-4: Focus Group Preparation Worksheet.

Chapter 4: Task Analysis

Figure 4-1: Example Flowchart: Buying a Stuffed Giraffe.
Figure 4-2: An Example Use Case Specification.
Figure 4-3: An Example Use Case Diagram.
Figure 4-4: A Problem with Task Consistency.
Figure 4-5: One Form of the Sweater Selection Task.
Figure 4-6: Another Form of the Sweater...
Copyright Academic Press 2002 under license agreement with Books24x7
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