http://www.microsoft.com/BUSINESS/km/resources/finish.asp

Business and technical solutions for IT professionals and business decision makers looking to solve business problems by with applications and technology built by ISVs on the Microsoft family of servers.

http://www.microsoft.com/BUSINESS/km/casestudies/changepoint_dell.asp

ChangePoint and Dell Knowledge Management Case Study. Dell Technology Consulting upgraded its business management software to Changepoint s PSA solution. Running on Microsoft Windows NT Server and the Microsoft SQL Server database, the solution integrates and manages vital service delivery processes.

http://www.microsoft.com/BUSINESS/km/resources/quiz.asp

Knowledge Management Software Advisor Microsoft Business. Business and technical solutions for IT professionals and business decision makers looking to solve business problems by with applications and technology built by ISVs on the Microsoft family of servers.

http://www.microsoft.com/BUSINESS/km/casestudies/kynetix_benfield.asp

Kynetix Technology Group and Benfield Greig Group plc Knowledge Management Case Study. Benfield Grieg, with their Knowledge Management partner the Kynetix Technology Group, have installed an intranet that has streamlined many key administrative tasks and improved customer service levels.

http://www.microsoft.com/BUSINESS/km/casestudies/cinergy.asp

Cinergy Knowledge Management Case Study. Cinergy built and deployed a system integration project to streamline work processes, make better use of data, and deliver high levels of customer service.

http://www.microsoft.com/BUSINESS/km/casestudies/fosterparents.asp

Foster Parents Plan of Canada Knowledge Management Case Study. Foster Parents Plan uses a Microsoft-based data warehouse to obtain the relevant information that helps it more effectively market its programs, communicate with partners, and manage resources.

http://www.microsoft.com/BUSINESS/km/resources/overview.asp

Microsoft s Vision and Strategies for Knowledge Management. Business and technical solutions for IT professionals and business decision makers looking to solve business problems by with applications and technology built by ISVs on the Microsoft family of servers.

http://www.microsoft.com/BUSINESS/km/casestudies/ecms_snapper.asp

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