World Class Master Scheduling: Best Practices and Lean Six Sigma Continuous Improvement

Chapter 14: Master Scheduler Job Description

OVERVIEW

By this point in the book, it should be evident that the master scheduler s job is pretty important in most manufacturing businesses. Getting the right person for the job is imperative. Some of the most critical aspects to look for in a person as he or she starts the job of master scheduler are as follows:

  • Attention to detail A master scheduler must be able to detect problems before the issues arise. Having an appetite for detail is a real asset.

  • Leadership skills Leadership is a trait that allows the master scheduler to lead an entire facility or business through a schedule. Leadership skills are essential.

  • Knowledge of the products and processes It is difficult to hire a master scheduler from the outside and have the person be effective quickly. The best master schedulers have good product knowledge and understand the idiosyncrasies of the business and markets.

  • Respected by manufacturing and sales This trait can be difficult to come by, but it is worth a lot when you can achieve this harmony. People who have been in the business for a while and have worked in a few positions make good candidates. This respect must also come from top management.

  • Good communicator Because the master scheduler is the liaison between the demand and supply sides of the business, it is important that he or she can effectively communicate both in writing and verbally.

  • System expertise Good business systems expertise is a must. This...

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