TABLE OF CONTENTS Recent advances on the Internet and Web technologies have enabled rapid development of web-based e-commerce systems. Since such systems are getting more and more complicated, AI techniques begin to play an important role for designing efficient and intelligent E-commerce systems. In this chapter, we, we give the overview of E-Commerce systems, and the significance of developing the intelligent web-based E-Commerce systems by using AI technologies: intelligent agent, CBR, game theory and fuzzy logic. We also present our work an agent based negotiation model and applied CBR technique for data retrieval which are supported in the agreement and information phrases of E-Commerce transactions.
The Internet an endless and unbounded information repository -has been steadily growing over the past few decades. Hundred of thousands of web sites attract millions of people for commercial, educational, research, and entertainment purposes. The Internet has become part of our daily life and is gaining more and more importance when it comes to marketing and customer services. Web-based E-Commerce systems have now been introduced as new sales channel on the Internet enabling customers to select products...
