Workbook Introduction
1 ILM Super Series Study Links
This workbook addresses the issues of Working in Teams. Should you wish to extend your study to other Super Series workbooks covering related or different subject areas, you will find a comprehensive list at the back of this book.
2 Links to ILM Qualifications
This workbook relates to the following learning outcomes in segments from the ILM Level 3 Introductory Certificate in First Line Management and the Level 3 Certificate in First Line Management.
C7.1 | Building the team |
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3 Links to S/NVQs in Management
This workbook relates to the following elements of the Management Standards, which are used in S/NVQs in Management, as well as a range of other S/NVQs.
C4.1 | Gain the trust and support of colleagues and team members |
C4.3 | Minimize conflict in your team |
It will also help you to develop the following Personal Competences:
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building teams;
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communicating;
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influencing others;
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thinking and taking decisions.
4 Workbook Objectives
'Working as a team means flexibility of treatment and people always give their best when they believe they are valued as individuals. Nobody wants to be the same as anyone else. We all start with different basic ideas and it is weaving these ideas together into a dynamic whole which makes for...