Working in Teams, Fourth Edition

Workbook Introduction

1 ILM Super Series Study Links

This workbook addresses the issues of Working in Teams. Should you wish to extend your study to other Super Series workbooks covering related or different subject areas, you will find a comprehensive list at the back of this book.

2 Links to ILM Qualifications

This workbook relates to the following learning outcomes in segments from the ILM Level 3 Introductory Certificate in First Line Management and the Level 3 Certificate in First Line Management.

C7.1

Building the team

  1. Recognize the difference between groups and teams.

  1. Identify the stages of development of teams.

  1. Recognize the current development stage of the team.

  1. Recognize the range of team roles and apply this concept to build an effective team.

3 Links to S/NVQs in Management

This workbook relates to the following elements of the Management Standards, which are used in S/NVQs in Management, as well as a range of other S/NVQs.

C4.1

Gain the trust and support of colleagues and team members

C4.3

Minimize conflict in your team

It will also help you to develop the following Personal Competences:

  • building teams;

  • communicating;

  • influencing others;

  • thinking and taking decisions.

4 Workbook Objectives

'Working as a team means flexibility of treatment and people always give their best when they believe they are valued as individuals. Nobody wants to be the same as anyone else. We all start with different basic ideas and it is weaving these ideas together into a dynamic whole which makes for...

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