1.

The members of a team have common objectives, and are dependent on one another in some way. Name the other three characteristics of groups that are important in making them into teams.

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2.

Write down two points of reassurance you would make to a manager who said he would be extremely wary of allowing teams to be self-managed.

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3.

What do you understand by the term 'organizational culture'?

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4.

If someone were to ask you the question 'Do teams need leadership?', how would you answer?

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5.

'Forming' is the first stage of development for a team. What are the other three?

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6.

List three questions that team members may be asking themselves at the forming stage, as a result of the worries and concerns they have.

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7.

Describe what's taking place at the storming stage of team development.

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8.

What is the best way to disband a team? Write down two points you would make.

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9.

What do we mean by 'role stress'?

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10.

Explain what a group norm is.

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11.

Give three reasons why a team might fail.

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12.

What advice would you give to a team leader who wanted the team to get along better? List three points.

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13.

If someone asked you what were the main responsibilities...