TABLE OF CONTENTS 1. In addition to the interview quoted from here, the Simeon ten Holt archive (http://www.simeontenholt.com/) contains downloadable extracts from performances of ten Holt s work.
2. Manuel Castells, The Rise of Network Society (London: Blackwell, 1996), 412.
3. The quotations from John Carroll in this chapter come from his book Making Use, a study of the dynamic tension between specification and imagination in the design of complex systems. This book is comparable in importance to Donald Sch n s The Reflective Practitioner How Professionals Think (New York: Basic Books, 1983). John M. Carroll, Making Use: Scenario-Based Design of Human-Computer Interactions (Cambridge, Mass.: MIT Press, 2000).
4. Theodor Zeldin, Conversation (New York: Hidden Spring, 2000). A variety of case studies in which conversation is a medium of change and transformation are available on the Oxford Muse website (http://www.oxfordmuse.com/).
5. Brian Arthur, quoted in an interview Conversation with W. Brian Arthur, by Joseph Jaworski, Gary Jusela, and C. Otto Scharmer at Xerox Parc, Palo Alto, Calif., April 16, 1999, available at http://www.dialogonleadership.org/Arthur-1999.html.
6. Alain Findeli, Rethinking Design Education for the 21st Century: Theoretical, Methodological, and Ethical Discussion, Design Issues 17, no. 1 (Winter 2001).
7. Peter B gh Andersen, Interacting with Dynamic Environments Maritime Instrumentation as an Example (paper presented at the Nordic Interactive Conference, Copenhagen, November 1, 2001, available at http://www.nordic-interactive.org/nic2001/conference/parallel3/andersen.shtml).
8. Carroll, Making Use, 329.
9. As Carroll observes, many important consequences for people reveal themselves only through the course of extended...
