Project Management : Strategic Design and Implementation, Fourth Edition

Part 6: The Cultural Elements

Chapter List

Chapter 19: Continuous Improvement Through Projects
Chapter 20: Cultural Considerations in Project Management

...everything is in constant motion and every change seems an improvement.

ALEXIS DE TOCQUEVILLE, 1805 1859

19.1 INTRODUCTION

In order to compete in today s marketplace much of which is overseas a company must have a means of continuously improving its products, services, and organizational processes. In order to bring about such improvements, an interdisciplinary and interorganizational approach is required. The use of project teams has helped in the conceptualization and realization of enterprise improvements. As the enterprise develops its future through the use of the choice elements described in Chap. 1, and ongoing changes happen in its social, competitive, technological, political, and economic systems, a philosophy of how to deal with change sometimes minor change is needed. Project management can help in this regard.

In this chapter, some examples of change brought about by project teams will be indicated. Survival through small changes will be described through management innovation, continuous improvements in productivity, and product quality through projects. Trendsetters that set a pace for change will be described, as well as the role of product integrity. Continuous improvement in manufacturing through the use of productivity gains, manufacturing philosophies, computer-integrated manufacturing, and just-in-time manufacturing will be provided. The basic message of the chapter is that projects, although small in nature (as described in Chap. 3), can be used as an organizational strategy for continuous improvements in organizations.

19.2 WHY CONTINUOUS IMPROVEMENT?

Continuous improvement of products, services, and organizational processes is becoming...

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