This case is of interest to teachers and students alike in several ways. First, it looks at an Enterprise Resource Planning (ERP) project in a university setting a context that has received little attention in recent years. This context, however, warrants greater attention due to the increasing use of ERP in more and more universities worldwide to support various administrative and financial operations.

Second, the study focuses on the initial design and planning phases of the ERP project, which are termed the Project Preparation and Business Blueprint phases according to the ASAP methodology used by the project team, with a view toward studying the remaining phases. This exposes students to a longitudinal approach to case studies and how the results of a study can vary at different stages of project implementation.

Finally, this study adopts a stakeholder perspective of an ERP project. This centers students' attention on a hitherto largely unexplored aspect of ERP implementation the multiple inter-relationships between the various stakeholder groups involved in the project.

In consideration of the above, this teaching case has the following objectives:

1. To understand the inter-relationships between stakeholders involved in an ERP project.

2. To learn how such relationships can be manipulated to facilitate the success of an ERP project.

3. To identify how these relationships can vary at different stages of an ERP project.

There is little background knowledge that students need to approach this case. As a result, this teaching case is suitable for use by both Information Systems...