Sarbanes-Oxley IT Compliance Using Open Source Tools, Second Edition

Managing The Infrastructure

In day's gone-by only large companies with various international locations required that their IT department and infrastructure be available 7/24. So if you were in IT and didn't want to or for some reason couldn't be accessible 7/24, you naturally went to work for a small to medium size company. This model stayed pretty much consistent and for the most part work well until the late 20th century and/or early 21st century when Globalization started to occur. Now with Globalization if a small to medium size company wanted to be competitive they need to have their IT staff and systems available 7/24, or did they really (we'll answer this question later). Anyway, to address the need to have their IT staff and systems available 7/24 most companies small, medium and large implemented the dreaded on-call. If you worked for a large company on-call was shared among several staff members and although not the thing you most looked forward to it was tolerable. However, if you work for a small to medium size company where there were only two IT staff or in some cases where you were they only IT staff, the requirement for on-call lead to a poor quality of life. While on-call gave the perception of addressing the requirements of the business, in essence it didn't systems still failed and with this lost time and business opportunities continued. Even though the on-call structure gave someone to call in an event of a failure it...

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