Sniffer Pro: Network Optimization & Troubleshooting Handbook

Now that we have seen an overview of what Sniffer Pro will do for you and where you are going to apply this technology, we need to get the product onto a machine so we can use it. In this chapter, you will learn how to install Sniffer Pro 4.5. In our discussion, we will mention older versions as well as other types of Sniffer products. The chapter covers the issues you could face while installing and other problems you might run into while upgrading. The in-depth information focuses on the minimum requirements for every platform. When using Sniffer Pro, you need to know which operating systems it can function on. If the operating system is not compatible, Sniffer Pro might not function properly.
Another topic that we cover in even greater detail is how to configure the drivers and why you need special drivers for Ethernet, Token Ring, or any other platform you use with Sniffer Pro. To put it simply, if you do not set up the software correctly, you might not get accurate data. If you use the wrong drivers, you might not see collisions; if these collisions are not picked up with a promiscuously set network interface card (NIC), you will not receive accurate reporting data. Other topics covered in this chapter are how to build a technician s tool kit and why you might need to use those specific tools.
The following sections describe the Sniffer Pro installation process...