Developing Knowledge-Based Client Relationships: The Future of Professional Services
By Ross Dawson

List of Tables

Chapter 1: Adding Value to Clients: The Increasing Knowledge Component

Table 1 1: Value Added to Clients By Different Types of Client Offerings
Table 1-2: Modes of Knowledge

Chapter 3: Adding Value to Information: From Information to Knowledge

Table 3 1: Developing Organizational Information and Knowledge Capabilities

Chapter 6: Channels for Knowledge Transfer: Managing Communication Portfolios

Table 6 1: Knowledge Transfer Capabilities of Different Communication Channels
Copyright Butterworth-Heinemann 2000 under license agreement with Books24x7
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