Managing Maintenance Resources

If you always do what you ve always done, you will always get what you always got.
Dr Malcolm Gibson
To show via an industrial case study how a company has followed organizational trends over the last 15 years to the point where they have recently set up a company contractor alliance to carry out their maintenance work.
On completion of this chapter you should be able to:
understand the maintenance-management organizational trends that have developed over the last 15 years;
understand how to identify the core and non-core maintenance work of an industrial company;
appreciate the principles, concepts, advantages and disadvantages of company contractor alliances.

Business units
Core competencies
Plant-specific skills
Company contractor alliance
Outsourcing
Catch-up maintenance
It will be instructive at this point to use a case study to illustrate how one company has followed the trends outlined in the previous chapter, culminating in a company contractor alliance.
Via several interlinked plants located on a single site (see Figure 8.1) Chemtow Ltd. make a wide range of chemicals. In the late-1980s the company had a traditional functional organization of...