Chapter List

Chapter Aims and Outcomes

To explain the business-centered maintenance (BCM) procedure and then show how it can be used to develop or modify the maintenance strategy for a complex industrial plant.

On completion of this chapter you should be able to:

• understand the methodology of BCM and why it is so called;

• understand that maintenance strategy is concerned with deciding how to maintain the plant, with setting up an appropriate maintenance organization, and with the establishment and use of systems to direct the maintenance effort;

• understand how the BCM methodology can be used to map and model the maintenance department of an industrial plant in order to improve the maintenance organization the strategic thought process.

Chapter Route Map

Key Words

• Business-centered maintenance

• Maintenance organization

• Maintenance auditing

• Strategic thought process

• Business objectives

1.1 Introduction

As explained in the preface, this is the second of three companion books on maintenance management. In Book 1, Strategic Maintenance Planning, we dealt with the identification of objectives and the formulation of the maintenance strategy. In Book 3, Maintenance Systems and Documentation, we dealt with the systems that are needed to support the maintenance effort. Here,...