Telecommunications Quality of Service Management: From Legacy to Emerging Services

The rapid rate of change in the telecommunications industry means that QoS studies have to be reviewed at suitable intervals. In this section two concepts are addressed; one affecting the QoS today in the form of proposing an internationally agreed framework for the study and management of QoS and another, a look into the future. In the latter some educated speculation is made on the type of issues that are likely to be of interest in the management of QoS.
The need for an internationally recognised architectural framework for the study and management of Quality of Service (QoS) has been discussed in Chapter 2. A proposal for such a framework is made in this chapter. Part of this proposal has already borne fruit in the form of ITU-T Recommendation G 1000 [ [1]] and the rest of the chapter suggests how future work may help to achieve an overall framework.
[1]ITU-T Recommendation G 1000: Communications Quality of Service: A Framework and definitions
A universally recognised framework, agreed on in the international forum, such as ITU-T, could result in the following benefits:
a clearer focus on the mapping of network technical performance to the end-to-end QoS of relevance to the customer and the service provider;
consistency in the use of terms and definitions...