Telecommunications Quality of Service Management: From Legacy to Emerging Services

Acronyms

AAA

Authentication, Authorization and Accounting

AAR

Automatic Alternative Routing

ABS

Australian Bureau of Standards

ACA

Australian Communication Authority

ACF (model)

Availability, Continuity, Fulfilment

ACTS

Advanced Communication Technologies and Services

ADSL

Asymmetric Digital Subscriber Line

AMPS

Advanced Mobile Phone Service

ANFP

Access Network Frequency Plan

ANSI

American National Standards Institute

API

Application Programming Interface

APQC

American Productivity and Quality Centre s Clearinghouse

ARMIS

Automated Reporting Management Information System

ASEAN

Association of Southeast Asian Nations

ASP

Application Service Providers

ATIS

Alliance for Telecommunications Industry Solutions

ATM

Asynchronous Transfer Mode

ATOL

Air Travel Organiser s Licensing

ATTF

Air Travel Trust Fund

B2B

Business to Business (eCommerce)

B2C

Business to Consumer (eCommerce)

BABT

British Approvals Board for Telecommunications

BICC

Bearer Independent Call Control

BRAIN

Broadband Radio Access over IP Networks

BSC

Base Station Controller

BSS

Business Support Subsystem

BTS

Base Transreceiver Stations

CAA

Civil Aviation Authority

CAST

Centre for Applied Special Technology

CATV

Community Area TV

CCITT

Former acronym for what is now International Telecommunications Union-T

CDMA

Code Division Multiple Access

CDR

Call Detail Records

CERT

Computer Emergency Response Team

CFCA

Communications Fraud Control Association

CLI

Calling Line Identity

CLR

Cell Loss Ratio

CMA

Communication Management Association

CMA

Computer Misuse Act

CN Iu

Core Network Interface with RAN

COBRA

An ACTS Research project

COIN

Community of Interest Networks

COU

Central Operations Unit

CPE

Customer Premises Equipment

CPI

Comparable Performance Indicator

CRM

Customer Relationship Management

CSOD

Central Switching Office Designation

CT

Cordless Technology

CT1

Early analogue cordless telephone technology

CWC

Cable and Wireless Communications

D-AMPS

Digital Advanced...

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