Understanding Change, Fourth Edition

9: Putting it All Together: SWOT Analysis

9 Putting it All Together: SWOT Analysis

In identifying your organization's strengths and weaknesses, and the opportunities and threats presented by the external environment, you have in effect carried out what is called a SWOT analysis. This can act as a springboard for change, helping managers to understand the nature of the organization they are working for and identify ways of moving forward in the future.

A SWOT analysis is usually set out in a box divided into four sections, as in the example below.

SWOT analysis for Tom Robertson's Bookshop

Strengths

  • Well-organized and extensive sections on cinema, theatre and art

  • Staff have detailed knowledge of stock

  • Able and willing to locate books held by other book-sellers

Weaknesses

  • Ordinary books perhaps priced too high

  • Demoralized staff

  • Staff lack computer skills

  • Low and declining profits/little capital

Opportunities

  • Can sell more valuable books on Internet

Threats

  • Nearby competitor selling books at lower prices

  • Declining market for ordinary second-hand books

Looking at this SWOT analysis it is clear that To m Robertson needed to start capitalizing on his excellent sections on cinema, theatre and art, and start selling on the Internet. It is also clear that there were various weaknesses he should have addressed, such as the prices of his ordinary books and his, and his assistant's, lack of computer skills. Although he had little capital, he could have considered borrowing enough to buy a computer and pay for a computer skills course. This would have been a major change for Tom,...

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