1 ILM Super Series Study Links

This workbook addresses the issues of Understanding Change. Should you wish to extend your study to other Super Series workbooks covering related or different subject areas, you will find a comprehensive list at the back of this book.

2 Links to ILM Qualifications

This workbook relates to the following learning outcomes in segments from the ILM Level 3 Introductory Certificate in First Line Management and the Level 3 Certificate in First Line Management.

• C4.1 Continuous improvement

  1. Recognize the need for achieving continuous improvement

  1. Encourage proactivity and positive attitudes to continuous improvement and change

• C4.2 Promoting change

  1. Communicate and promote plans for change effectively

  2. Recognize barriers to change and potential difficulties which may arise during change

  3. Identify effective methods for overcoming difficulties

  4. Gain the commitment of others, through involvement

• C4.5 Forces for change

  1. Identify internal and external forces for organizational change

  2. Recognize opportunities for own organization created by the forces for changes

  3. Recognize threats to the organization from the forces for change

3 Links to S/NVQs in Management

This workbook relates to the following elements of the Management Standards which are used in S/NVQs in Management, as well as a range of other S/NVQs.

• A1.3 Make recommendations for improvements in work activities

It will also help you to develop the following Personal Competences:

• building teams;

• communicating;

• focusing on results;

• thinking and taking decisions.

4 Workbook Objectives

Nothing is permanent but change .

This thought was expressed by Heraclitus, a Greek philosopher living around 500 BC.