Administering Cisco QoS for IP Networks

While EIGRP is a relatively mature protocol, it maintains several very important caveats that you must be aware of when designing and implementing an EIGRP network. I will briefly discuss the nature of these caveats and then provide troubleshooting examples in the next section.
One of the most common and well-known caveats of EIGRP is the Stuck-in-Active (SIA) route. While one of the main design goals of EIGRP was to create a fast converging protocol, it was realized that a diffused computation could be delayed indefinitely due to factors outside the protocol s own mechanisms. If the best decision is to be made, it must be made from all available information. Therefore, when a route needs to be selected or recalculated, a router must attempt to gather the best information available from its neighbors.
The architects of EIGRP designed it in such a way that no routing decisions will be made until all neighbors have had a chance to participate in the decision-making process. What should happen if a neighbor fails to respond to a query? The decision was made to declare the neighbor dead after an active timer expires, approximately 3 minutes. It could be argued that only the loss of hellos should cause a neighbor to be declared dead. After all, if the router does not respond to a query, won t it have stopped sending hellos? Simply stated: No.
To understand why a router may still be able to send hellos but not respond to...