Use these questions to design a practice to present to your client for Conversation Two. A new practice exercise is a combination of action and reflection which captures learning and connects it back to action so that competence improves. An example of a practice is on the following page.

1. What repeated behavior can your client do that will improve his competence?

2. How will your client know if the action(s) is successful? What are the standards?

3. What specifically will you ask your client to reflect upon while doing this practice?

4. What will be the duration and structure of the practice?

5. What are the exact instructions for this exercise?

Sample Practice Exercise for Business

Objective To establish and maintain management practices that enable you to identify your priorities and manage your time more effectively.

Directions

1. List all of the activities that you actually do at work.

   a. Divide them into categories A, B, and C, with A being the most important for the success of the business and C being the least important.

   b. Within each category number the activities, with #1 being the most vital.

   c. Write next to each activity how much time you spend doing it each week or, in some cases, each month.

2. Then ask yourself:

   a. Can I allocate my time more effectively? How?

   b. What activities can I give to someone else?

   c. What is my job at the company, really?

3. List all of the activities you wish you were doing at work, but...