The Committed Enterprise: How to Make Vision and Values Work

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Everyone would agree that Tide or Ariel is a brand. What about its owner, Procter & Gamble? Is it a brand? You have to search hard to find Procter & Gamble in small print on the back of the package. And if you ask for the "Procter & Gamble detergent please" in a store, you will get a bemused response, as illustrated in Chart 10.1. Yet to Wall Street, company employees, suppliers and distributors, Procter & Gamble is an important 'organization brand'.
Chart 10.2 shows how organization brands differ from product/service brands. An organization brand is what stakeholders transact with. A product/service brand is what a customer buys.
This chapter will concentrate on the 'organization brand' and branding the Committed Enterprise.
Bill Gates, Chairman of Microsoft, is reputed to evaluate people on their intellectual 'bandwidth'. [1] They may fail the test by thinking too narrowly. His test can also be applied to branding, hence...