Delegating Effectively, Fourth Edition

| 1. | What does delegation mean? ___________________________________________________________ ___________________________________________________________ |
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| 2. | Briefly explain how delegation can improve decision-making. ___________________________________________________________ ___________________________________________________________ |
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| 3. | How do you keep overall responsibility for a job which you have delegated? ___________________________________________________________ ___________________________________________________________ |
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| 4. | Describe the stages in the process of effective delegation. ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ |
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| 5. | How can you use delegation to develop trust in your team? ___________________________________________________________ ___________________________________________________________ |
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| 6. | What is over-delegation? ___________________________________________________________ ___________________________________________________________ |
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| 7. | Give one key advantage to you - as a team leader of delegating. ___________________________________________________________ ___________________________________________________________ |
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| 8. | What improvements in team or individual performance are likely to result from effective delegation? ___________________________________________________________ _______________________________________________ |
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| 9. | Which tasks ought you to delegate? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ |
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| 10. | Can you delegate your responsibility for health and safety? ___________________________________________________________ |
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| 11. | Why do you need to set objectives for a task you are delegating? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ |
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| 12. | What resources might need to be allocated to a team member when you are delegating? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ |
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| 13. | What are you seeking to achieve when briefing a team member about a delegated task? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ |
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| 14. | Why do you need to monitor a delegated task? ___________________________________________________________ ___________________________________________________________ ___________________________________________________________ |
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| 15. | What is the aim of giving feedback? ___________________________________________________________ ___________________________________________________________ |
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Answers
| 1. | Delegation means giving someone the authority and the responsibility to act on your behalf. |
| 2. | Delegation improves decision-making as it draws on the expertise of team members, who are actually carrying out the work of the section. |