Delegating Effectively, Fourth Edition

7: Summary

7 Summary

  • You cannot delegate all your work. Examples of work you cannot delegate include:

    • work of a confidential nature;

    • activities your organization requires you to carry out yourself;

    • work which you do not have the authority to delegate.

  • Jobs which you can delegate to others include those:

    • which can be done just as well by a member of your workteam;

    • for which a member of your workteam is technically more able, or has easier access to the relevant information;

    • which help to develop team members and which may be interesting and/or challenging; of medium or low priority;

    • which are routine;

    • which are attractive, and may be part of your system of recognition and reward to team members.

  • If you manage volunteers, you must keep them committed and motivated to do the work. This may mean offering them new experiences and opportunities to develop new skills, but it may also mean getting to know the coveted jobs and allocating them fairly and equally.

  • To find the right person to do a job, you need to consider first the requirements of the job, and then the needs of your team members.

  • In considering the requirements of the job, think about the following.

    • The skills and expertise needed to do the job.

    • The importance and urgency of the job.

    • The degree of risk you are able to take.

    • The most cost-effective way of doing the job.

  • The right person for the job may be:

    • the person with...

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