TABLE OF CONTENTS You have begun the process of delegating effectively by selecting an appropriate job to delegate and by choosing a member of your workteam to carry it out. In this session you will continue the process by carrying out the delegation. This involves:
setting clear objectives;
planning the delegated task;
monitoring the task when it is being carried out;
reviewing the results of the delegation with the team member.
You may recall that we introduced the full process in Session A.
To be effective everyone in an organization needs to know their particular objectives so they know where they are heading. Clear objectives allow everyone to:
know precisely what has to be done;
judge when it has been achieved.
So when you are delegating you need to write down objectives that the person who is carrying out the task can understand and use.
An effective objective is SMART. This stands for the following.
Specific stating exactly what has to be achieved, although not how the job should be done.
Measurable so that you can tell when the task has been done properly; it might involve a description of the results of the task, or standards for doing the job.
Achievable the objective has to be realistic in the circumstances, given the resources that are available, for example, people, equipment, materials, money, information and time, and the people who will carry it out must agree to it.
Relevant the objective must...
