TABLE OF CONTENTS Project Quality Management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. It implements the quality management system through policy and procedures with continuous process improvement activities conducted throughout, as appropriate.
Figure 8-1 provides an overview of the Project Quality Management processes which include the following:
8.1 Plan Quality The process of identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance.
8.2 Perform Quality Assurance The process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used.
8.3 Perform Quality Control The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.
These processes interact with each other and with the processes in the other Knowledge Areas. Each process can involve effort from one or more persons or groups based on the project requirements. Each process occurs at least once in every project and occurs in one or more of the project phases, if the project is divided into phases. Although the processes are presented here as discrete elements with well-defined interfaces, in practice they may overlap and interact in ways not detailed here. Process interactions are discussed in detail in Chapter 3.
Project Quality Management addresses the management of the project and...
