ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach

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Library of Congress Cataloging-in-Publication Data
Bamford, Robert
ISO 9001:2000 for software and systems providers : an engineering approach / by Robert
Bamford and William J. Deibler.
p. cm.
Includes bibliographical references and index.
(alk. paper)
1. ISO 9000 Series Standards. I. Deibler, William J. II. Title.
TS156.6.B36 2003
620 ?.0068 ?5 dc22 2003055803
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