ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach
This text provides strategies for using ISO 9001 to implement and revitalize systematic process improvements within software, hardware, and systems engineering organizations
TABLE OF CONTENTS ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach
Section III: The Appendices
- Appendix A: A Brief History of ISO 9001 from 1987 to 2000
- Appendix B: Rules for Claiming Conformity under ISO 9001:2000
- Appendix C: Achieving Compliance with PARAGRAPH 4.1
- Appendix D: A Template for Procedures
- Appendix E: A Case Study: One Approach to Life Cycles
- Appendix F: Implementation as a Managed Process
- Appendix G: Mapping the Standard to Core Competencies
- Appendix H: A Sample Questionnaire for Registrar Selection
The following appendices are included in this section:
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A. A Brief History of ISO 9001 from 1987 to 2000
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B. Rules for Claiming Conformity under ISO 9001:2000
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C. Achieving Compliance with PARAGRAPH 4.1
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D. A Template for Procedures
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E. A Case Study: One Approach to Life Cycles
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F. Implementation as a Managed Process
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G. Mapping the Standard to Core Competencies
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H. A Sample Questionnaire for Registrar Selection
Overview
The origins of ISO 9001 are summarized by Donald W. Marquardt in an early version of The ISO 9000 Handbook. 1 In 1959, the Department of Defense published the MIL-Q-9858 quality management program. This program was adopted in principal in 1968 by the North Atlantic Treaty Organization and published as the AQAP1, AQAP4, and AQAP9 series of standards. In 1979, the British Standards Institution released commercial versions of these standards as BS 5750 Parts 1, 2 2, and 3.
These three British documents significantly influenced the efforts of the International Organization for Standardization in creating a single set of standards for the European Community. In 1987, when ISO released ISO 9001, ISO...
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