ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach
This text provides strategies for using ISO 9001 to implement and revitalize systematic process improvements within software, hardware, and systems engineering organizations
TABLE OF CONTENTS ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach
Section II: ISO 9001 A Paragraph-by-Paragraph Analysis
- Chapter 3: The Structure of ISO 9001
- Chapter 4: Paragraph 4 Quality Management System
- Chapter 5: Paragraph 5 Management Responsibility
- Chapter 6: Paragraph 6 Resource Management
- Chapter 7: Paragraph 7 Product Realization
- Chapter 8: Paragraph 8 Measurement, Analysis, and Improvement
This section contains six chapters that explore the effects, benefits, and various alternative methods for meeting the requirements of each paragraph in a software development organization. Chapter 3 reviews the structure of ISO 9001:2000. Each of the subsequent chapters explores the requirements of the corresponding paragraph of ISO 9001:2000:
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Chapter 4 covers the requirements of PARAGRAPH 4
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Chapter 5 covers the requirements of PARAGRAPH 5
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Chapter 6 covers the requirements of PARAGRAPH 6
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Chapter 7 covers the requirements of PARAGRAPH 7
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Chapter 8 covers the requirements of PARAGRAPH 8.
In this section, the paragraphs of ISO 9001 are examined in the order in which they appear in the standard. As noted above, because the paragraphs do not stand alone, paragraphs are introduced where they fit logically to simplify and improve the efficiency of the implementation. Alternative solutions are presented as a nonexhaustive set of examples. These examples are intended to provide information from which readers can identify current practices that satisfy the requirements of ISO 9001 and, as required, can construct reasonable solutions appropriate to their organizations' unique circumstances and needs.
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