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The forms included in the forms appendix may be reproduced and used within the reader s organization for maintenance.

The example work sampling studies (Appendix G and Appendix H), the example work order manual (Appendix J), and the exact text of the specific planning and scheduling principles are considered in the public domain. The exact text of the guidelines for classification of work (reactive, proactive, minimum, and extensive maintenance) are considered in the public domain.

Names of individuals and companies included in example work situations throughout this book are fictitious and any resemblance to actual persons or companies is entirely coincidental.

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The sponsoring editor for this book was Linda Ludewig, the editing supervisor was Peggy Lamb, and the production supervisor was Tina Cameron. It was set in the HB1A design in Times Roman by Paul Scozzari of McGraw-Hill s Professional...