TABLE OF CONTENTS The map is not the territory.
Alfred Korzbyski
Take a minute and answer the questions to the quiz in Figure 1.1. Then, once you ve finished reading this chapter, take the quiz in Figure 1.7 What Did You Learn? What Will You Do to find out how much this information has helped you with your own CMMI-based process improvement.
As you read this chapter, you ll discover that definitive answers to questions about CMMI-based process improvement can be evasive. When asked questions, seasoned instructors at SEI have learned to answer with it depends or you decide and they are wise to do so. When it comes to cultural or technological change, which encompasses process improvement, the right answer is the one that most benefits your organization and its business needs.
The Staged Representation of CMMI identifies five levels of capability maturity and defines process areas (PAs) for Maturity Levels 2 through 5. Why are there no PAs in Level 1? And if there are no PAs in Level 1, why is it called Level 1 and not Level 0 (zero), and why doesn t the maturity scale go from zero to four instead of one to five? And can an organization really make the quantum leap from mastering no practices or process areas to many?
If you read nothing...
