TABLE OF CONTENTS It is not the same to talk of bulls as to be in the bullring.
Spanish Proverb
Take a minute and answer the questions in Figure 3.1. Then, once you ve finished reading this chapter, take the quiz in Figure 3.15 What Did You Learn? What Will You Do to find out how much this information has helped you with your own CMMI-based process improvement. Remember, these quizzes are like process improvement work, there is rarely a right or wrong answer; there are only answers that best suit your organization s business needs.
This chapter is written primarily for people in the organization who have direct responsibility for planning, leading, tracking, and reporting CMMI-based process improvements. This audience includes members of SEPGs or EPGs, process improvement managers, and the like. There are some tips for executives and senior managers, project managers, and engineers and other technical people.
Here s one of the biggest ironies about the process improvement efforts I ve been involved with. The people responsible for managing the process efforts love to point out when management doesn t walk the talk : managers talk about process improvement, but their actions say otherwise. Yet, how many times have you seen people managing process improvement not practice what they preach?
Here s what I mean: the CMMI process areas REQM, PP, PMC, IPM and RSKM are all about managing requirements and planning and...
