TABLE OF CONTENTS When an organization adopts the Six Sigma Management System as their business process improvement model, it becomes an umbrella business strategy that should include a variety of team-based initiatives. The purpose of this part of The Six Sigma Black Belt Handbook is to address various team approaches that have been proven to be successful as part of a Six Sigma system, to present management's varying roles and responsibilities with each team approach, and to illustrate the common tools used by teams to implement improvements and types of measurements that drive performance.
The following chapters will:
Provide an overview of the different team-based approaches, including Kaizen, Lean, and Six Sigma (Chapter 7)
Explain the Champion's roles and responsibilities with each type of team (Chapter 8)
Describe Kaizen teams (Chapter 9)
Describe Lean teams (Chapter 10)
An entire chapter has been devoted to the role of management and Champions because when teams fail, more often than not the root cause sits with management and the processes they are using for managing teams.
There are multiple things occurring whenever an organization tries to accomplish significant, meaningful improvement. Without a doubt, actions of the leadership team set the pace and guide the direction of change. When Art Byrne became CEO of Wiremold in 1991, the first...
