TABLE OF CONTENTS Part Three illustrated the power of Kaizen and Lean teams in process improvement initiatives. This section is dedicated to the power of Six Sigma teams that apply a deeper level of analysis and statistical rigor to reduce variation, stabilize and optimize business processes - all for the purpose of bottom-line impact for the organization.
The section begins with an introduction to the DMAIC methodology for process improvement in the context of Six Sigma Teams. The subsequent chapters provide a comprehensive view of the activities, tools and deliverables in each phase of the DMAIC model. In addition, two case studies flow through the chapters to provide real examples of the concepts presented. Chapter 17 summarizes some tips for Six Sigma teams to use to ensure their project is on track.
Finally, Chapter 18 discusses the DMADV methodology for new process/product design.
