Systematic Process Improvement Using ISO 9001: 2000 and CMMI

References

  1. Quality Management Systems Requirements, ISO 9001:2000, Geneva, Switzerland: ISO, December 2000.

  2. CMMI Product Team, Capability Maturity Model Integration (CMMI ), v1.1, Continuous Representation, CMU/SEI-2002-TR-003, Pittsburgh, PA: Software Engineering Institute, December 2001.

  3. CMMI Product Team, Capability Maturity Model Integration (CMMI ), v1.1, Staged Representation, CMU/SEI-2002-TR-004, Pittsburgh, PA: Software Engineering Institute, December 2001.

  4. Quality management systems Fundamentals and vocabulary, ISO 9000:2000, Geneva, Switzerland: ISO, December 2000.

  5. Quality management systems Guidelines for performance improvements, ISO 9004:2000, Geneva, Switzerland: ISO, December 2000.

  6. Hoyle, D., ISO 9000 Quality Systems Handbook, 4th ed., Woburn, MA: Butter-worth-Heinemann, 2001.

  7. IEEE Standard for Application and Management of the Systems Engineering Process, IEEE Std 1220-1998, New York: IEEE, 1998.

  8. Cianfrani, C. A., J. J. Tsiakals, and J. E. West, ISO 9001:2000 Explained, 2nd ed., Milwaukee, WI: ASQ Quality Press, 2001.

  9. Quality Systems Model for Quality Assurance in Design, Development, Production, Installation, and Servicing, ISO 9001:1994, Geneva, Switzerland: ISO, 1994.

  10. Practical Software and Systems Measurement: A Foundation for Objective Project Management, Version 4.0b, Picatinny Arsenal, NJ, October 2000.

  11. "Intermediate Concepts of the CMMI Models", SEI training workshop handouts, Pittsburgh, PA: Software Engineering Institute, June 2001.

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