Systematic Process Improvement Using ISO 9001: 2000 and CMMI

In Chapter 5 we introduced the concept of ISO CMMI synergy. In Chapter 7, we will address the use of this synergy for achieving ISO 9001 registration or reaching targeted CMMI maturity or capability levels, but first we will discuss the steps that an organization can take to implement either standard.
We start this discussion by outlining the similarities and differences between the legacy standards and their current revisions. Then we outline the steps an organization may need to take to implement the new standards. This is the transitioning process. [1] Depending on process improvement status or process maturity, organizations will take different paths to achieve their goals. We will show a road map leading from the legacy versions to the current versions of ISO 9001 and the CMMI . This road map takes the relative process maturity of the organization into account as it transitions from the initial state to more mature states. Figure 6.1 shows the structure of this chapter.
Sections 6.1 and 6.2 discuss similarities and differences between the revised standards and their legacy versions. Then, in Section 6.3.1, we develop a basic approach for organizations with no process improvement experience. Because of the versatility of the CMMI , this approach has several variations: selecting the areas to emphasize first (such as institutionalization or engineering) and choosing one of the CMMI model representations (continuous or staged). For those organizations that have already achieved a CMM maturity level, we show how they can transition...