Systematic Process Improvement Using ISO 9001: 2000 and CMMI

Systematic Process Improvement Using ISO 9001: 000 and CMMI

Boris Mutafelija
Harvey Stromberg

Artech House
http://www.artechhouse.com

Library of Congress Cataloging-in-Publication Data

Mutafelija, Boris.
Systematic process improvement using ISO 9001:2000 and CMMI / Boris Mutafelija, Harvey Stromberg.
p. cm. (Artech House computing library)
Includes bibliographical references and index.
1-58053-487-2 (alk. paper)
1. Quality control Standards. 2. ISO 9001 Standard. 3. Capability Maturity Model (Computer software). I. Stromberg, Harvey. II. Title. III. Series.
TS156.M875 2003
658.5'62 dc21

2003041477

British Library Cataloguing in Publication Data

Mutafelija, Boris
Systematic process improvement using ISO 9001:2000 and CMMI . (Artech House computing library)
1. ISO 9000 Series Standards 2. Capability Maturity Model (Computer software) I. Title II. Stromberg, Harvey
005.1'0685

1-58053-487-2

Cover design by Igor Valdman

The following are service marks of Carnegie Mellon University: CMM Integration SM, IDEAL SM, SCAMPI SM, and SCE SM.

The following are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University: Capability Maturity Model ,CMM , and CMMI .

2003 ARTECH HOUSE, INC.

685 Canton Street
Norwood, MA 02062

All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Artech House cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of...

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