Systematic Process Improvement Using ISO 9001: 2000 and CMMI

In this chapter, we provide mappings between ISO 9001:2000 and the CMMI . Several attempts, both proprietary and public, have been to map standards and models to each other [1, 2]. One prominent mapping is that given in [3], which provides a mapping between several standards, models, and national awards documents. As with all mappings, it is subjective. A frequent complaint from users of that mapping is the granularity of the map. A high-level mapping may give a much better indication of correspondence than a more detailed, lower level map.
The mappings presented here address the middle ground. Each ISO shall statement has been mapped to a CMMI practice, using only the most prominent correspondence. If an ISO shall statement strongly maps to a CMMI specific practice, we do not indicate mappings to other specific practices that may show some weaker correspondence. The map thus serves as an indicator of correspondence rather than as an implementation guideline. The tables given in Section 9.1 represent roll-ups of the mappings from individual shall statements to CMMI practices. One should keep in mind that this is still a many-to-many mapping, meaning that one ISO statement may correspond to more than one CMMI specific or generic practice, and vice versa. Although maps are convenient, they cannot replace an understanding of the documents being mapped. Stretching the map correspondence could be counterproductive and misleading.
Tables 9.1 through 9.5 show the mapping of each ISO 9001:2000 section...