APICS The Educational Society for Resource Management is a not-for-profit international educational organization recognized as the global leader and premier provider of resource management education and information. APICS is respected throughout the world for its education and professional certification programs. With more than 60,000 individual and corporate members in 20,000 companies worldwide, APICS is dedicated to providing education to improve an organization s bottom line. No matter what your title or need, by tapping into the APICS community you will find the education necessary for success.

APICS is recognized globally as:

• The source of knowledge and expertise for manufacturing and service industries across the entire supply chain

• The leading provider of high-quality, cutting-edge educational programs that advance organizational success in a changing, competitive marketplace

• A successful developer of two internationally recognized certification programs, Certified in Production and Inventory Management (CPIM) and Certified in Integrated Resource Management (CIRM)

• A source of solutions, support, and networking for manufacturing and service professionals

For more information about APICS programs, services, or membership, visit www.apics.org or contact APICS Customer Support at (800) 444-2742 or (703) 354-8851.

Free value-added materials available from the Download Resource Center at www.jrosspub.com

At J. Ross Publishing we are committed to providing today s professional with practical, hands-on tools that enhance the learning experience and give readers an opportunity to apply what they have learned. That is why we offer free ancillary materials available for download on this book and all participating Web Added Value publications. These online resources may include inter-...