Practical Production Control: A Survival Guide for Planners and Schedulers

Chapter 14: Consultants

Predigested Thoughts for the Busy Person

  • Not all consultants are created equal and not all are well skilled in production control.

  • Size does matter. Sometimes smaller is best. Sometimes bigger is best. It depends on who is actually working with you.

  • You should be making the critical decisions about your business, not the consultant.

Introduction

Many firms need to use external skills at some point to solve problems, carry out projects, or implement systems. It is not possible for many firms to have specialists or experts in all aspects of their business, especially production control. Each year, a lot of money is spent on consultants and since consultants are generally not cheap, you need to make sure that you get value. Many, if not most, consultants are worth their fees, but like all things in life, some are not. However, it is hard to judge from self-reported claims of success if value will be derived. In the following pages, we will share some of our thoughts on consultants, groups of consultants, and some aspects of consulting that it might be wise to think about.

Large Firms

There are small local firms, small national or international firms, and larger firms. Each type has strengths and weaknesses. There might even be corporate- level specialists or agencies that behave and act like consultants.

You might know the large consultancy firms. A number of them are consultancies that have emerged from the big accountancy firms. Some others are information technology firms that have upgraded...

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