Great Expectations

Interactive video communications can boost productivity, improve morale, and spread the word in a powerful and cost-effective way. It can also provide a significant competitive advantage by reducing time-to-market and improving access to geographically dispersed expertise. It can address the need for better coordination of dispersed workgroups, more effective training or a clear channel of communication between corporate layers.

All that is required to harness this force to benefit your organization is to combine the appropriate video technologies with your organization s work process, and provide the support needed to ensure that these tools continue to function as required. This is easy to say, but perhaps a bit more difficult to achieve.

Thanks to recent technological advancements and the dynamics of a fiercely competitive telecommunications market, there are hundreds of powerful, cost-effective video communication solutions and services to choose from. There are also many vendors ranging from system manufacturers and integrators to network service providers and consultants all eager to provide you with the perfect solution. This wealth of choices can make it difficult to select the best system solutions to address the unique communication needs of your organization.

The Purpose of This Book

This book has been developed to help business and technical managers make informed decisions regarding the deployment of video communications systems. In it, you will find a simple, systematic presentation of the steps required to implement and sustain a useful and cost-effective solution. These steps include analyzing your users needs, selecting the appropriate technologies, and choosing the...