IT Investment: Making a Business Case
Shows how to present an IT project s expenses in terms of an investment in business practices and processes.
TABLE OF CONTENTS IT Investment: Making a Business Case
Appendix A: Business case development questionnaires and forms
Business Outcome Details
| Project: | Stage: |
| Document No: | Date: |
| Author: |
Macro Model
| Macro model | Details |
|---|---|
| Name of the proposed intervention | |
| Limit this to around 10 words | |
| State the perceived problem or opportunity | |
| Limit this to around 100 words | |
| Why is it a problem or opportunity? | |
| Limit this to around 75 words | |
| What is the nature of the intervention? | |
| Limit this to around 50 words | |
| What will be the result of the intervention? | |
| Limit this to around 75 words | |
| Identify the owner-users | |
| List up to five possible owners/users of the intervention |
Meso model
| Business Output | Business Outcome | Specific Benefits | Measurement Method | Specific Metric | Responsibility |
|---|---|---|---|---|---|
Micro Model
| Using IT to automate jobs | All costs in 000's | |||
|---|---|---|---|---|
| Cost displacement | Year 0 | Year 1 | Year 2 | Year 3 |
| Set up costs | ||||
| Hardware including PCs, LANs and other peripherals | ||||
| Software including spreadsheet, WP, database and comms | ||||
| Training | ||||
| Installation and testing | ||||
| Total initial cost | ||||
| Monthly on-going costs | ||||
| Staffing, including support | ||||
| Maintenance & upgrades |
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