TABLE OF CONTENTS The human resources management section of the PMP exam focuses heavily on organizational structures, roles and responsibilities of the project manager, team building and conflict resolution. It has questions from the PMBOK Guide as well as several of the publications listed in the bibliography to this study guide (Chapter 15, Appendix D).
Many of the definitions used in this section, although not widely used in many organizations, have been seen in project management literature for many years. It is important to memorize the definitions from this chapter.
You must also understand the various organizational structures, the experience and educational requirements of the project manager, types of power exercised by the project manager and conflict management concepts.
There are 4 processes in human resource management: Human Resource Planning, Acquire Project Team, Develop Project Team and Manage Project Team. Although both the administrative and behavioral aspects of human resources management are covered in the PMBOK Guide, the exam seems to emphasize the behavioral aspect.
The 4 processes of Human Resource Management:
Human Resource Planning
Acquire Project Team
Develop Project Team
Manage Project Team
What a Staffing Management Plan is
Purpose of the Responsibility Assignment Matrix
Roles, Responsibilities and Work Environment
Leadership Styles
The Types of Power
Team-Building Methods
Sources of Conflict and Ways to Manage Conflict
Motivational Theories
Issues Facing the Project Manager Today
Authority: the right to make decisions necessary for the project or the right to expend resources.
Leadership:
