Writing for Multimedia and the Web, Second Edition
Provides a step-by-step explanation of how to create powerful content for interactive media.
TABLE OF CONTENTS Writing for Multimedia and the Web, Second Edition
Chapter 16: Training Case Study Vital Signs
SUMMARY
Name of production: Clinical Support Staff Interactive Certification Program:
Vital Signs
Writers: Instructional designer, John Cosner; writer, Fred Bauer
Developer: MediaViz Productions
Audience: Trainee medical assistants at a health maintenance organization
Medium: Interactive video disc
Presentation location: Place of employment
Subject: The process of taking medical vital signs: temperature, pulse, respiration, and blood pressure
Goals: Teach
Architecture: Linear, hierarchical branching, simulations
The script samples and images used in this chapter are courtesy of Harvard Community Health Plan. 1995 Harvard Community Health Plan.
PROGRAM DESCRIPTION AND BACKGROUND
Clinical Support Staff Interactive Certification Program: Vital Signs is a training program designed to teach trainee medical assistants at Harvard Community Health Plan (HCHP), a Boston-based health maintenance organization, how to take vital signs temperature, pulse, respiration, blood pressure and, for the OB/GYN assistants, urine analysis. Figure 16-1 shows the program's interface. The main image area is in the center frame, text to the right, and buttons on top of the page that take the student to each section of the program: thermometer = temperature; heart = pulse; lungs = respiration; manometer = blood pressure; and dip stick = urine analysis.
Figure 16-1: The main interface for Vital Signs.
Vital Signs presents a classic example of straightforward, effective, computer-based training. One of the ways it differs from the two previous case studies is that its goal is to teach a specific skill to a clearly defined audience. Properly learning this skill has life-and-death importance. Because of this, entertainment value is stressed...
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