Practical Software Testing: A Process-Oriented Approach

This part of Appendix III contains the complete set of activities, tasks, and responsibilities (ATRs) for the three critical views as described in the TMM. The section is organized by TMM level, then by the maturity goals within each level, and finally by the three critical views. For each TMM level there is:
A statement of each maturity goal;
ATRs for managers;
ATRs for developers/testers;
ATRs for users/clients.
Recall that at TMM level 2 there is no requirement for a dedicated testing group, so ATRs are formally assigned to developers only. If an organization does have a group of test specialists, then the developer ATRs can be transferred to this group.
ATRs FOR MANAGERS (UPPER, AND PROJECT MANAGEMENT)
Provide leadership, adequate resources, and funding to form the committee (team or task force) on testing and debugging. The committee makeup is managerial, with technical staff serving as comembers.
Make available any pre-existing or sample testing/debugging policies and goals.
Assume a leadership role in testing/debugging policy development.
Support the recommendations and policies of the committee by:
distributing testing/debugging goal/policy documents to project managers, developers/testers, and other interested staff, and soliciting feedback from these groups;
appointing a permanent team to oversee compliance and policy change-making;
Ensure necessary training, education, and tools to carry out defined testing/debugging goals and policies are made available.
Promote the cultural changes needed to implement the...