TABLE OF CONTENTS The Magic Cross-Reference is intended to be an easy reference for key concepts. It often serves as an alternative to the Index.
| Area | Topic | Pages |
|---|---|---|
| Business units | Requirement changes | 105 107 |
| Business units | Requirements trade-offs | 106 |
| Change management | Resistance to change | 90 93 |
| Change management | Shadow systems | 95 97 |
| Development | Table of methods and tools | 272 |
| General approach to issues and risk management | 15 | |
| IT | Differences for IT work | 7 9 |
| IT management | Alignment to the business | 126 127 |
| IT management | Key tables for analyzing current work | 127 |
| IT management | IT activities | 75 |
| IT management | Project reviews | 78 79 |
| IT planning | Checklist for IT planning and plan effectiveness | 125 |
| Methods and tools | Guidelines | 74 |
| New technology | Technology learning curve | 199 |
| New technology | Technology adoption | 202 |
| New technology | Range of potential solutions | 208 |
| Outsourcing Vendor | relationships | 165 168 |
| Processes | Shadow systems | 6 |
| Processes | King and queen bees | 5, 6 |
| Processes | Exceptions | 5 |
| Processes | Process deterioration | 6 |
| Project issues | Project and nonproject work | 141 |
| Project management | Management critical path | 35 |
| Project management | Multiple project analysis | 39 |
| Project management | Earned risk | 41 |
| Project management | Open issues over time | 43 |
| Project management | Aging of open issues | 43 44 |
| Project management | Performance measures on work and projects | 48 |
| Project management | Issues analysis | 28 |
| Requirements analysis | Incomplete requirements | 233 234 |
| Requirements analysis | Four purposes of projects | 245 |
| Software packages | Selection | 249 |
| Software packages | Software releases | 253 255 |
