The Performance Manager
By examining what makes a high performing team, this workbook features practical steps you can take to improve your teams' performance.
TABLE OF CONTENTS The Performance Manager
Section 1: What is a High Performance Team?
Introduction
A high performance team is much more than a group of people who happen to work for the same organization. A high performance team is a team which:
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works together as a cohesive unit
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takes pride in the team
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performs well.
This first section of the workbook looks at the key characteristics of a high performance team.
The Difference between a Group and a Team
If you want to build a high performance team, then you need to begin by understanding the key differences between a group of people who happen to work together, and a team of people who hold the same vision for success.
ACTIVITY 1
Consider the differences between a group of people who happen to work together and a high performance team, and then complete the chart below.
| Key characteristics of a group of people who happen to work together | Key characteristics of a high performance team |
|---|---|
| 1 | 1 |
| 2 | 2 |
| 3 | 3 |
FEEDBACK
Some examples of high performance teams are:
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orchestras, television, theatre, opera and dance company teams
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radio, television and newspaper journalist teams
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hospital, fire brigade, paramedic and police teams.
Each of these teams are closely aligned towards achieving a very specific objective such as, for example:
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broadcast the news at 10 p.m.
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publish a 32-page newspaper every day, Monday to Friday
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perform Madam Butterfly to a live audience every night for a week
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resuscitate an unconscious patient
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put out a fire.
Alignment to a common goal or objective alone is not...
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